Your Mighty Questions, Answered!
Welcome, adventurers! Got a question? You're in the right place.
Frequently Asked Questions
About Our Mighty Labels
Q: Are your labels really mighty? How durable are they?
A: They sure are! Our labels are crafted for adventure. They are made from premium, super-durable vinyl and protected by a gloss laminate shield. This makes them water-resistant, scratch-resistant, and ready to face the playground, the classroom, and beyond.
Q: Are the labels waterproof? Can they go in the dishwasher?
A: Yes! Our mighty labels are designed to be water-resistant. They'll happily survive the dishwasher (we recommend the top rack), a splash in the paddling pool, or a trip in a rainy school bag. For best results, make sure you apply them to a clean, dry surface and press down firmly.
Q: Where can we stick our mighty labels?
A: Almost anywhere! They love smooth surfaces like water bottles, lunch boxes, notebooks, scooters, helmets, and tech gadgets. They're perfect for keeping everything organised for school, nursery, and camp. Please note, they aren't designed for clothes or shoes – they're not the iron-on type!
Q: Are your labels safe for kids?
A: Absolutely. The safety of your little explorers is our top priority. Our labels are printed using Greenguard Gold certified inks, which means they have low chemical emissions and are a safe choice for products intended for children.
Missions & Delivery (Orders)
Q: How long will my order take to arrive?
A: We know you're excited to start labelling! As we're based right here in the UK, our mission control team aims to design, print, and dispatch your personalised labels within 3-5 working days. After that, Royal Mail takes over to safely deliver your parcel.
Q: How much does delivery cost?
A: We offer a simple, flat-rate shipping fee for all UK orders. You can see the final cost at checkout before you confirm your mission. Keep an eye out for special free shipping promotions too!
Q: I made a mistake on my personalisation! Can I change it?
A: Oh no! Please get in touch with Mighty HQ as quickly as possible. If your order hasn't gone to our print crew yet, we'll do our absolute best to make the change for you.
Help & Support
Q: How do I apply the labels for the best results?
A: It's super simple! For a stick that lasts, first make sure the surface is clean and completely dry. Peel your mighty label from its backing, place it where you'd like it, and press down firmly, especially around the edges. Give it 24 hours to fully bond before its first wash!
Q: What is your returns policy?
A: As every single label is personalised just for you, we can't accept returns unless there is a fault with the product. However, your happiness is our mission! If you're not 100% thrilled with your order, please get in touch and we'll work together to make it right.
Q: My question isn't on this list! What should I do?
A: No problem at all! Our team at Mighty HQ is always ready for a new question. Just launch a message to us over on our Contact Page and we'll get back to you with the answer!
Payments & Safety
Do you accept online payments?
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Is my payment data safe with you?
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
